Frequently Asked Questions (FAQs)
Q: What does “ex display” mean?
“Ex display” refers to furniture that has been used for display purposes in a showroom or store. These items are often in excellent condition but may have slight imperfections or signs of wear and tear from being on display.
Q: What is a furniture clearance sale?
A furniture clearance sale is a type of sale where furniture and home decor products are sold at discounted prices. These sales usually occur when a retailer needs to make room for new inventory or clear out overstocked items. The products offered in a furniture clearance sale are typically brand new and in good condition, but may have minor imperfections or be discontinued lines.
Q: Do your products come with a warranty?
No, we do not offer a warranty on our ex display items. Because they have been used for display purposes, they (about 5% of them) may have slight imperfections or signs of wear and tear that would not be covered by a warranty.
Q: Can I see photos or inspect the item before purchasing?
Absolutely! We encourage customers to inspect our ex display and furniture clearance items in person before making a purchase. We can also provide additional photos upon request.
Q: Is there free parking available for customers?
Yes, we offer free parking in front of our store for our customers. This makes it easy and convenient to pick up your purchased items or visit our store to browse our selection. Please note that parking is subject to availability, and we cannot guarantee a parking spot will always be available.
Q: What types of furniture and whitegoods do you offer?
A: We offer a wide range of furniture and white goods for your home or office, including sofas, beds, mattress, dining tables, chairs, cabinets, refrigerators, washing machines, dryers, and more.
Our inventory is constantly changing, so we encourage you to visit our store regularly to see what new items we have in stock. If you have any specific requests or are looking for something in particular, please don’t hesitate to ask one of our friendly staff members for assistance.
Q: How much of a discount can I expect on ex display and furniture clearance items?
Discounts will vary depending on the item and its condition. We offer fair and competitive pricing on all of our ex display items, and prices may be negotiable for serious buyers.
Q: Do you offer financing or payment plans for items?
We do not offer financing or payment plans for our items. Payment must be made in full at the time of purchase.
Q: How can I transport my purchased items?
You have a few options for transporting your items. You can choose to pick them up yourself, arrange for a third party to pick them up on your behalf, or use our delivery service for the Perth metro area. For pricing information, please visit us in store and we will be able to provide a quote based on your specific items and location.
Q: What is your returns policy?
All of our items are sold as seen, which means we do not offer exchanges or refunds if you have simply changed your mind. However, if you receive a faulty product (excluding any faults that were clearly communicated to you or should have been discovered upon examination at the time of purchase), an item that was wrongly described, or an item that does not perform its intended function, we are happy to offer exchanges or refunds.
Please note that this policy is in addition to and does not affect your statutory rights under the Australian Consumer Law.
Any further questions?
If you have any further questions, we would be happy to assist you. You can reach us via our Facebook page at www.facebook.com/jjsaverco, email us at info@jjsaverco.com.au, or call us at (08) 9433 1788. We strive to respond to all inquiries within one business day.
Thank you for your interest in our products and services.